SHIPPING POLICY

Effective 22 September 2026

Where we ship

Physical items ship within Australia only. Digital downloads are available worldwide with no restriction.

International postage for garments and records costs several times our domestic rate, so rather than quote a number we cannot honour, we have left it off until the real figures are known. If you are outside Australia and want something physical, email vinnyvegas.music@protonmail.com and we will work out the postage for your address before you pay.

Cost

A flat A$20 covers postage for any physical order within Australia, however many items it contains. Postage is shown as a separate line at checkout and is included in the total you are charged.

Orders containing only digital items are not charged postage and will not ask you for an address.

Timing

Orders are usually packed within two business days. Once posted, Express Post takes one to three business days to most Australian addresses, longer for remote areas. Australia Post's own delivery estimates are the authority on this, not ours.

You will get an email when your order is posted.

Mixed orders

If you buy a download and a physical item together, the download is available immediately from your order page and in your receipt. You do not wait for the parcel.

If something goes wrong in transit

If a parcel is lost or arrives damaged, email vinnyvegas.music@protonmail.com with your order number and, for damage, a photograph. We will replace the item or refund you. The returns section of the Terms and Conditions sets out how this works.

Address accuracy

We post to the address given at checkout. If that address is wrong and the parcel is returned to us, we will contact you and repost it once you confirm the correct address, at the original postage cost. If the parcel is not returned to us, we cannot recover it.